In compliance with the General Data Protection Regulation and other legislation in force applicable to the protection of personal data, we have drawn up this privacy policy in order to provide you with information on the personal data compiled and how we use the data and with which purpose.
Energy Community Elearning is an educational website that contains different tools and resources to help energy communities grow through elearning courses. The website has been funded by the European Union’s LIFE21-CET-HOMERENO-OSR-Coop project – One Stop Renovation Cooperatives (Grant Agreement number 101076669).The project is managed by a consortium composed of: SNAP! Solutions, REScoop.eu, Energent, Les7vents, and Ecovision. The website is managed by REScoop.eu, the European federation of energy communities.
REScoop.eu is a growing network of 2,500 communities operating across Europe and jointly represent over 2,000,000 citizens. REScoop.eu is a non-profit association under Belgian law (n°0543.579.288). The registered address is Rue de la Charité 22, 1210 Bruxelles, Belgium.
REScoop.eu is committed to protecting and respecting your privacy. The below privacy policy explains how REScoop.eu (« we », « us ») may collect, store and process your personal data, for which purpose, and what are your data protection rights.
Energy Community Elearning is a subdomain of the Energy Community Platform (energycommunityplatform.eu). The Energy Community Platform has its own privacy policy.
We collect your personal data when you register on the website;
We collect personal data when you use the contact forms on the website;
We collect data about your learning progress when you start an elearning course;
To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too. Our use of cookies is described in the cookie statement.
The personal data we may collect, store and process are: your name and surname, your email address, your profile picture, your country, your password, the messages you send or receive through the contact forms of the website, your login times. When you enroll in a course we may collect, store and process the notes and comments you will add while taking a course, the answers you provide to the test questions in a quizz, the assignments you submit, the results you will obtain after completing a course, and your course progress and interactions with the course modules.
We may use your personal data in order to:
You may also choose to contact us directly via contact forms or e-mail. If you choose to contact us directly, we will only use the personal data you have provided to us for the purposes of responding to your message.
We will never sell or lease your information to third parties. Furthermore, we will not share your information with third parties for marketing purposes.
As part of our work, however, we might carefully share personal information with project partners – as indicated above, Energy Community Elearning is a website managed by REScoop.eu developed with funding from the European Union’s LIFE21-CET-HOMERENO-OSR-Coop Project – in order to facilitate the exchange of knowledge and experience.
Your data might be shared with the European Commission and its staff in charge of the management of EU funded grants and their contractors for ex-post controls. The processing of personal data by the European Commission is covered by their own specific Regulation (2018/1725).
We use IT-solutions of third parties such as WordPress or Google Analytics. WordPress has committed to be compliant with the GDPR-regulation.
Your personal data will be kept with us until you notify Sara Tachelet at sara.tachelet@rescoop.eu, stating that you would like your information to be erased.
Our website may contain links to websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We are not responsible for the privacy policies and practices of other sites, even if you access them using links from our website.
When you give us personal information, we take all necessary steps to ensure that it is treated securely, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
You have the right to obtain from REScoop.eu confirmation of whether or not your personal data is being processed by us, and have access to them.
You have the right to obtain the rectification of inaccurate personal data and to have incomplete personal data completed.
You have the right to obtain the erasure of your personal data from our records.
You have the right to object or obtain restriction of processing.
You have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.
You can exercise your rights by contacting Sara Tachelet at sara.tachelet@rescoop.eu. We will reply as quickly as possible.
If you feel that we have infringed your data protection rights, you may make an official complaint to the Data Protection Authorities where you are resident or the Belgian Data Protection Authorities at the following address:
Belgian Data Protection Authority
Rue de la Presse 35
B-1000 Bruxelles
This policy was last updated on 1 July 2025. We are entitled to review this policy on a regular basis. We encourage you to visit and review this Privacy Policy periodically to ensure you agree with any changes or updates. We will post our revised privacy notice on our website and update the ‘Revision Date’ to reflect the date of the changes.
